ShippingOnce payment has cleared, I will ship your order within 1-3 business days.
If you require expedited shipping or insurance, please contact me with your request and I will adjust your shipping charge by sending a PayPal money request which must clear before shipment is sent.
**Buyer is responsible for shipping insurance**
If Customs charges occur please note that you, the buyer are 100% responsible for the fees. I, the seller, are not responsible for customs charges. Please note that International orders can take up to 8 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of my hands.
Refunds and Exchanges / General
Should an item arrive damaged, I will immediately reship at no charge to you. Please contact me upon receipt if this is the case and we'll make arrangements for replacement product. If it appears that the package was damaged in transit, **please photograph** to show contents and packaging then send to me as I'll need photo evidence to submit to the shipping provider.
Due to the nature of this product, I cannot accept returns. I will offer replacement or refund when needed. Please send me a message/convo here on etsy or email me (lab (!at) greenlaboratorium.com) with any concerns about your purchase so I can work something out.
Your satisfaction is my top priority and I will do what I can to ensure your happiness with every purchase.
Should you wish to cancel a placed order, for whatever reason, please do so within 24 hours as orders may be already packaged and on their way past that time. Once shipped, refunds will not be given for cancellations, and addresses cannot be changed.
Should you find that you're dissatisfied with your purchase, please contact me to explain and I'll be happy to work with you to find a satisfactory resolution.
Please direct wholesale enquiries to:
lab [!at] greenlaboratorium.com.
And please include a brief description of your retail operation and general interest in Green Laboratorium.
Green Laboratorium products are not intended to diagnose, mitigate, prevent, treat, or cure ailments. Please see your qualified health care professional for advice. Any descriptions of products should be considered purely informational. Though it's uncommon, please consider that certain people may have sensitivities or allergies to some of the essential oils, oils or herbs used. Especially if you have a history of allergies, it's recommended you perform a skin test before fully indulging. As a general precaution, pregnant or breast-feeding women should be particularly cautious as to what they ingest and expose themselves to as there are many herbs and essential oils that should be wholly avoided during pregnancy. Essential oils are generally quite powerful and can have potentially negative effects on infants, small children and other highly sensitive individuals, so please do not use anything not indicated for infant safety on little ones and take care if you know that you yourself are particularly sensitive. Your health is one of your greatest treasures in this life, please apply general common sense to the use of our or any products.
All the information collected on this site is protected. We do not share your data with the third party.